Hello! Can We help you?

About the order

You can pay by card, Amazon Pay, Google Pay and Paypal.

Yes, let us know before your order leaves the factory and we will modify it without any problem.

Send us an email with your information to eleva@elevadesk.com and we will send it to you immediately.

And it is! You can finance your Eleva in 3 interest-free installments with Klarna.

About Eleva

You have a 5 year warranty.

You can find all the details of our guarantee in the terms and conditions.

All Eleva components are of European origin and the boards are made in Spain.

The 2 models are standing desks from different ranges.

Eleva Go is the intermediate model, a desk with two motors lifting and a load capacity of 100 kg. It supports boards up to 180 cm long and has a height range of 700 mm to 1200 mm. Its lifting speed is 35 mm/s. It has 3 height memories, anti-collision system and USB and USB C charger.

Finally, Eleva Pro is our top model. A desk with 2 motors and a load capacity of 100 kg that supports large boards, up to 2 meters long. It has a wider height range that goes from 602 mm to 1265 mm. Its lifting speed is 38 mm/s. It has 4 height memories and anti-collision system.

For more information you can see our Buyer's Guide .

Sure! In our store you can buy both the Eleva Go structure and the Eleva Pro structure separately.

In general, a desk should not be less than 0.96 square meters. If it is a rectangular table, the appropriate dimensions for it to be ergonomic are at least 120 centimeters wide and between 60 and 80 centimeters deep.

The Eleva Pro has a minimum height of 70.2 cm and can go up to 126.5 cm. The Eleva One works from 72.2 cm to 121.10 cm.

Instructions and Assembly

Assembling your Eleva is very easy, it will take you between 10 and 20 minutes, depending on the model you choose. We will send you a manual with all the steps to follow and you will also be able to watch a video.

The instruction manual will arrive at your home with your elevator, but if you lose it or want to take a look at it before your order arrives you can download it here:

-Eleva Go assembly manual

-Eleva Pro assembly manual

Use the up and down buttons until you find the height you want to save. Press the M or Save button, depending on the model, and the number in which you want to save that height (1-4). Ready!

Do not worry, if your Eleva does not respond you can follow the reset instructions that you will find in the manual. If you still have problems, you can call us and we will solve it together.

At the moment we do not offer assembly because, really, it is very simple! It will come with an instruction manual that you can easily follow and in a few minutes you will have it assembled. Likewise, if during the assembly you have any questions you can call us and we will help you.

About Shipping

Your Eleva will reach you within 24 - 48 hours.

International deliveries will take from 7 to 10 days.

All shipments to the Peninsula are free.

International shipments have a cost of €25

Sure! But remember to let us know as soon as you place your order so that we can take it into account.

Yes, the order must be placed through the Banango platform

Yes, you can place your order and receive your eleva in the Balearic Islands.

At the moment we do not ship to Ceuta and Melilla, but we hope to be able to offer this service at some point.

Our shipping is available to Portugal, France, Italy and Germany.

We try to deliver all our orders within the stated time frame. However, there are many people involved in the path between you and your Eleva and we cannot promise that we will never have a small delay. If your Eleva takes more than 15 days to arrive, you can contact us so that we can locate the order.

It will arrive with CTT.

For international deliveries it will arrive with FedEx

Nothing happens, the transport company will make 2 delivery attempts and will contact you. If you have any questions, you can call us and we will provide you with the shipping code and the telephone number of your nearest office.

About the return

Contact us within the 100-day trial period and request a return. We will make an appointment with you in the next 10 days for the collection, as soon as we collect the table we will return all the money you paid for it.

Remember that to collect it we will need the original packaging, so do not get rid of it until you decide that you and you are inseparable.

The 100-days trial period is not available for international orders.

As long as you return it within the 100-day trial period and you have kept the original packaging, the return will cost you absolutely nothing, we will refund the full amount of your purchase.

If you have thrown away the packaging, we will charge €25 for a new one in which to pack your lift for return shipping.

The 100-days trial period is not available for international orders.

The collection period is 10 days, although we will always try to collect it as soon as possible.

{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"We will review your Eleva as soon as it arrives and we will make the deposit within a period of 7-10 business days."}]}]}

Don't you find what you are looking for?

Call us at 900 670 186 or write to eleva@elevadesk.com

Monday - Friday, 9am - 6pm